Interpersonal Conflict, 7th Edition, 2007
William W. Wilmot, Ph.D.
Joyce L. Hocker, Ph.D.
This best-selling book is a comprehensive treatment of the conflict that clarifies the often elusive and troubling part of being human. Written in an engaging and personal style, you will find yourself (and those you know) on many of the pages. You will even find helpful suggestions for how to handle the inevitable conflicts you have with important others.
Table of Contents
Part I. Conflict Components
1. The Nature of Conflict
2. Perspectives on Conflict Buy this book on Amazon.Com
3. Interests and Goals
4. Power: The Structure of Conflict
5. Styles and Tactics
Part II. Conflict Intervention
6. Assessing Conflicts
7. Moderating Your Conflicts
8. Negotiating for Mutual Gains
9. Third-Party Intervention
10. Mending the Broken Branch: Forgiveness and Reconciliation
11. Preventing Destructive Conflict