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The Collaboration Institute . . . . . . .turning challenges into opportunities The Institute Associates provide the highest level of professional services--and have for over 25 years. We specialize in innovation processes, team rejuvenation, workplace mediation, group facilitation, training, coaching, and communication consultation. Our most recent publications are:
Interpersonal Conflict, 8th edition is the best-selling book taking a communication approach to conflict management--for over 30 years! Innovation: The Five Disciplines for Creating What Customers Want was named as one of the Top Ten Business Books for 2006" BusinessWeek Dec.13, 2006
Team Rejuvenation Working with Conflict Avoiders On Managing Conflict A Fairy Tale for Lawyers, Knights & Grown-Ups
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